The link leads to a series of webpages that will request details including NetBank IDs, passwords, PINs and token codes. Remember to Stop, Check, and Reject if you come across an investment opportunity that appears to be an investment scam. Victims will be asked to provide their contact details and are then offered Term Deposit or bond rates from a range of financial institutions and banks. Remember, the National Anti-Scam Centre will never ask for money, financial, or personal information, nor will they threaten you. They offer to help ‘clear your record’ and work hard to earn your trust, only to steal your money and personal information. We’re aware of fake CommSec advertisements appearing on social media, particularly on Instagram, that attempt to deceive people into engaging with investment scams.
We will not ask you for these details from a link in an email or SMS. We will not ask you for these details from a link in an email. While the messages may look legitimate, these are not from CommBank.
- We will then acknowledge your complaint, generally within one (1)business day, and give you the details of how you can contact usregarding your complaint.
- Be suspicious of any message that asks you for sensitive information via email or text.
- Some customers have received hoax CommBank-themed SMS messages related to payees and PayID.
- You can easily visit your local branch to apply for a loan, get help from a real person, or pick up your money.
- As share markets go up and down, so too can the value of your investment and past performance is not indicative of future performance.
The message or email is typically received when a customer has recently booked accommodation, is due to check-in, or has already checked in. This means that when they call, it may appear as if the call is coming from CommBank, but it is actually a scam. The letters instruct recipients to transfer funds to a “secure account” to protect their assets. We have been alerted to a scam involving fraudulent letters that appear to be from the Australian Securities and Investments Commission (ASIC).
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Found what I needed regarding the best online casino in australia here. Get instant help from Ceba in the CommBank app or connect with a specialist who can message you back. A transaction has been made using your card without your knowledge, or the knowledge of anyone who has access to your card. For extra control and security, put a temporary lock1 on your debit card or credit card.
Do not click on links within the email, or reply to the sender. A number of customers have reported receiving a fraudulent SMS that claims their NetBank access has been restricted. Do not click the link and remember to always navigate to the site you know to be the legitimate NetBank login page before entering any details.
CommBank will not ask you to redeem points via a link in an email or SMS message. These campaigns are primarily delivered via SMS messages, which, despite presenting in various formats, all share a consistent underlying message and language. They often have some personal details, usually stolen through phishing or data breaches, which helps them sound convincing and build trust. This information does not take your personal objectives, circumstances or needs into account. Lending criteria apply to approval of credit products. With mobile wallets, you can have your money on you, even when your card or wallet isn’t.
Benefits and Offers
Theseniorsassistant .com, which falsely claims to assist with Seniors Card applications for a fee. To protect yourself only purchase tickets from official sources, avoid deals that seem too good to be true, and never share personal or financial information with unknown sellers. If you (or someone you know) is a CommBank customer and has been targeted or lost money as a result of being scammed, contact us. There is the chance that some customers may receive an SMS from the National Anti-Scams Centre advising those they believe may have been targeted by this scam to contact their financial institution immediately.
We’re aware of a scam targeting seasonal workers, particularly those in the Pacific Australia Labour Mobility (PALM) scheme, involving individuals who claim to help with personal loan applications. By reporting suspicious messages, you help protect CommBank customers and the wider Australian community. When a recipient clicks on the malicious link, they are redirected to a fraudulent CommBank NetBank login page hosted at commbankchecksdottop and other domains that look similar. The messages urge recipients to click a link to redeem their allegedly expiring rewards points.
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A number of CommBank-themed phishing SMS messages are currently targeting customers. These fraudulent communications inform recipients that their account access will be impacted if they fail to verify identity details or acknowledge new terms and conditions. Potential investors who leave their personal details on the site are liable to receive a call from the scammers. These fraudulent communications inform recipients that their account access is compromised or will be locked if they fail to verify details. Potential investors who leave their personal details on the site are very likely to receive a call from the scammers. If you do not have the CommBank app and are unsure if the caller is legitimate, hang up and contact us via /contactus to verify.
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Help and support
Reports claim users receive a message from official website email addresses such as ‘email protected’ or from the messaging function within the booking app. These letters use ASIC branding and formatting to appear legitimate and claim that bank staff are under investigation. Be wary of unsolicited contact, avoid clicking on links and always verify the legitimacy of the organisation offering assistance or requesting donations.
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